Privacy Policy

1. General Information

The entity responsible for this website is:
 
STACKFORCE GmbH
Biengener Str. 3
79427 Eschbach, Germany
Phone: +49‑7634‑69960‑20
E-mail: [email protected]
Managing Directors: David Rahusen, Jean-Claude Luttringer
Further details can also be found in our Legal Notice.

Data Protection Officer

A Data Protection Officer has not been appointed, as the legal requirements for mandatory appointment are currently not met.

Definitions

This Privacy Policy uses terms defined in the GDPR (e.g., personal data, processing, controller, consent).

General Notes

The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data refers to all data that can be used to personally identify you.
Detailed information on data protection can be found in the Privacy Policy provided below.

2. Data Collection on This Website

Who is responsible for data collection on this website?Data processing on this website is performed by the website operator. The operator’s contact details can be found in the Legal Notice of this website.

How do we collect your data?
Data you provide to us directly, for example, data entered into a contact form. Data collected automatically or with your consent when you visit the website. This mainly includes technical data (e.g., browser type, operating system, time of access). This data is collected automatically as soon as you enter the website.

What do we use your data for?
Some data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right, at any time and free of charge, to request information about:

  • the origin of your personal data,
    its recipients, and the purpose of its processing.
  • You also have the right to request: correction or deletion of your data, restriction of processing, withdrawal of your consent, and to file a complaint with the relevant supervisory authority.

For this and other data protection questions, you may contact us at any time using the details provided in the Legal Notice.

Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be analyzed statistically. This is primarily done using cookies and analytics tools.

3. Data Security

We implement extensive technical and organizational measures to protect your data from loss, manipulation, and unauthorized access. Data transmission takes place exclusively via encrypted HTTPS connections.

4. Right to withdraw Consent and Right to object

Withdrawal of your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent at any time by sending us an informal e-mail to [email protected]. The withdrawal does not affect the lawfulness of data processing carried out before the withdrawal.

Right to Object to Data Processing in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
This also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests or the processing serves the establishment, exercise, or defense of legal claims (Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to such processing. This also applies to profiling related to direct marketing.
If you object, your data will no longer be used for direct marketing purposes (Art. 21(2) GDPR).

Right to file a Complaint with the Supervisory Authority

In the event of a GDPR violation, affected persons have the right to file a complaint with a supervisory authority, particularly in the Member State of their habitual residence, workplace, or place of the alleged violation. This right exists independently of any other administrative or judicial remedies.

Right of Access, Erasure, and Rectification

You have the right, within the scope of legal provisions, to receive information free of charge about your stored personal data, its origin, recipients, and the purpose of processing, and – if applicable – a right to rectification or deletion.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. This right applies in the following cases:

  • You dispute the accuracy of your data (processing may be restricted while we verify this).
  • Processing is unlawful, but you request restriction instead of deletion.
  • We no longer need your data, but you require it for legal claims.
  • You have objected under Art. 21(1) GDPR and the balance of interests is pending.

While processing is restricted, your data may only be processed with your consent or for legal claims or for protecting the rights of others or for reasons of substantial public interest.

5. What Data do we collect?

Website Hosting 

Our website is hosted by an external service provider.
When accessing the website, data necessary for technical operation is automatically collected.
Data may include:

  • IP address
  • Date and time of access
  • Referrer URL
  • Browser type and version
  • Operating system
  • Accessed URL

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and stable website operation). A data processing agreement is in place with the hosting provider.

Server Log Files

Server log files are stored by the hosting provider for security and error analysis and are typically deleted automatically after a few days. Legal basis: Art. 6(1)(f) GDPR.

Cookies & Consent Management (Borlabs Cookie)

We use Borlabs Cookie to manage user consent for cookies and third‑party services. On the first visit, only essential cookies are placed. All additional services (e.g., Google Maps, YouTube) load only after you give consent.
Stored data includes:

  • your consent decision
  • timestamp of consent
  • anonymized consent ID

This data remains in your browser and is not transmitted to Borlabs.

Legal bases:

Art. 6(1)(c) GDPR (legal obligation),
Art. 6(1)(f) GDPR (legitimate interest).

You may withdraw consent at any time via “Cookie Settings.”

Contact Form / Inquiries

When using our contact form, we process the data you enter (name, e-mail, message, and product-specific values).
Legal basis: Art. 6(1)(b) GDPR.
Your data is used solely to process your request.

Customer Login / Evaluation Portal

Certain customers receive access to a personal login area after manual review.
They can download evaluation licenses from this portal.
Processed data:

  • Name, company information
  • E-mail / username
  • Encrypted password
  • Authorization status
  • Download history (for audit and security purposes)
  • Login timestamps, failed login attempts (security logs)

Purposes:

  • Managing access rights
  • Providing and controlling evaluation licenses
  • Preventing misuse
  • Technical communication

Legal bases:
Art. 6(1)(b) GDPR (fulfillment of contract)
Art. 6(1)(f) GDPR (security and fraud prevention)

Data is deleted when the business relationship ends and no retention requirements apply.

Google Maps

We use Google Maps to display our company location.
Provider: Google Ireland Limited, Dublin.
Loading Google Maps occurs only after your consent (via Borlabs Cookie).
Data processed may include:

  • IP address
  • device and browser information
  • optional location data (if you granted permission)

Legal basis: Art. 6(1)(a) GDPR.
Data transfer to the USA is possible (Standard Contractual Clauses).

YouTube

We embed YouTube videos provided by Google Ireland Limited. YouTube content is blocked until you provide consent via Borlabs Cookie. When playing a video, Google may receive:

  • IP address
  • device information
  • cookies and tracking data
  • association with your Google account (if logged in)

Legal basis: Art. 6(1)(a) GDPR.
Data transfers to the USA may occur (SCCs).

Google Search Console

We use Google Search Console to technically optimize our website and analyze its visibility in Google Search.

Important:
Google Search Console does not process any personal data of website visitors. We only receive:

  • technical error reports
  • search terms with click counts
  • impressions
  • general performance data

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in website optimization).

LinkedIn (externAL Social Media Button)

our website includes a simple LinkedIn button linking to our company profile. No data is transmitted to LinkedIn automatically. Only when you click the button will you be redirected to LinkedIn:
LinkedIn Ireland Unlimited Company, Dublin.
Once on LinkedIn, personal data may be processed by LinkedIn.
Legal basis for the redirection: Art. 6(1)(f) GDPR.

Social Media Profiles

We maintain corporate profiles on LinkedIn and possibly other platforms. When visiting these platforms, their respective privacy policies apply. In some cases, we share joint responsibility with the provider regarding analytics (“Insights”) under Art. 26 GDPR.

6. Changes to This Privacy Policy

We update this Privacy Policy whenever technical or legal changes make it necessary.